At IINVENT, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, here’s what you need to know:
- Eligibility for Returns: Items must be unused, in original packaging, and returned within 14 days of delivery.
- Non-Returnable Items: Custom or personalized products and sale items are non-returnable.
- Process: Contact us at to initiate a return. Please include your order number and reason for return.
- Refunds: Once your return is approved and processed, refunds will be issued to the original payment method within 7–10 business days.
- Return Shipping: The customer is responsible for return shipping costs unless the item is defective or incorrect.